Privacy Policy

Version 1.0 — Jan 1, 2025

1. Introduction

Novatics (“we,” “our,” “us”) is a human-centered software studio that delivers end-to-end solutions by combining lean product strategy with agile software development. We bridge the gap between strategy and execution by offering high-quality digital product design alongside agile technology delivery. This approach brings the most valuable-driven software experience to your organization, faster and more efficiently. (www.novatics.com.br).

We respect your privacy and are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

2. Data We Collect

  • Information you provide directly: name, email, company, project details via contact forms or communication channels (e.g., hello@novatics.com.br).

  • Technical and usage data: IP address, device type, browser version, operating system, pages visited, session data.

  • Cookies and tracking technologies: see our Cookie Policy below.

3. Purpose & Legal Basis for Processing

We process data to:

  • Provide and improve our services (contract / legitimate interest).

  • Respond to inquiries and communicate with clients (legitimate interest).

  • Conduct analytics and improve website functionality (legitimate interest).

  • Run marketing campaigns (only with consent).

  • Comply with legal obligations.

4. Third-Party Processors

We engage carefully selected third-party partners and service providers who process personal data on our behalf in compliance with GDPR. From time to time, we appoint digital marketing agencies to conduct outreach and marketing activities on our behalf. As part of these activities, personal data may be processed in accordance with applicable data protection laws. Our appointed data processors include:
Prospect Global Ltd (trading as Sopro) Reg. UK Co. 09648733. You can contact Sopro and view their privacy policy here: http://sopro.io. Sopro is registered with the ICO Reg: ZA346877. Their Data Protection Officer can be emailed at: dpo@sopro.io

5. Data Sharing

We share personal data only with service providers and legal/regulatory bodies when required by law. We do not sell your data.

6. International Transfers

Where data is transferred outside the EEA, we ensure adequate safeguards (Standard Contractual Clauses, adequacy decisions).

7. Data Retention

Personal data is retained as long as necessary for business, contractual, or legal purposes. Once expired, data is securely deleted or anonymized.

8. Your GDPR Rights

You have the right to:

  • Access, rectify, erase your data.

  • Restrict or object to processing.

  • Request data portability.

  • Withdraw consent at any time.

  • Lodge complaints with your Data Protection Authority.

Contact us at hello@novatics.com.br to exercise these rights.

9. Security

We use encryption, access controls, and organizational measures to protect data.

10. Contact Information

Novatics
Email: hello@novatics.com.br
Brasília – SEPN 516, Bloco E, Sala 301, Ed. Carlton Center, Brasília, Brasil, 70770-520
São Paulo – Av. Paulista 1374, Bela Vista, São Paulo, Brasil, 01310-100


Cookie Policy

Version 1.0 — Jan 1, 2025

1. What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They improve functionality, track performance, and enhance your experience.

2. Types of Cookies We Use

Essential Cookies

Required for website core functionality.

Performance / Analytical Cookies

_obid
Purpose: Tracks unique visits to the site and relates them to the email campaign.
Expires: 1 year
Role: Performance / Analytical

Framer Analytics Cookies (as part of our website builder)
These cookies collect usage and performance data to improve user experience.
For full list and details, see Framer Cookie Policy.

Advertising / Tracking Cookies

_obid_visit
Purpose: Identifies a session across multiple pages; not linked to personal data.
Expires: 4 hours
Role: Advertising / Tracking

Functional Cookies

cuid_* (Webchat-specific, only if activated)
Purpose: Used as a session cookie in the webchat, not linked to personal data.
Expires: 15 days
Role: Functional

Framer Functional Cookies
Used to deliver interactive experiences and remember preferences.

3. Third-Party Cookies

We may use trusted providers such as Framer, analytics platforms, and marketing partners. These may set cookies under their own privacy and cookie policies.

4. Managing Cookies

You can control cookies via your browser settings:

  • Accept, block, or delete cookies.

  • Manage non-essential cookies using our Cookie Banner & Preferences Tool.

Note: Disabling cookies may affect website functionality.

5. Consent

When you first visit our site, you can:

  • Accept All cookies.

  • Reject Non-Essential cookies.

  • Manage Preferences to customize categories.

You can update your preferences anytime via our Cookie Settings tool.